About Us
Property Agency and Management Ltd. started operations in February 2002, a move arising out of ten years of property management experience of the founder.
Phiona Lwanga the founder and managing director of PAM from 2002 to date, has gathered experience in handling corporate and individual Properties and Clients in Kampala City and the surrounding areas, like Bugolobi, Muyenga, Kansanga, Bunga, Ntinda, Buziga, Nalya, Kiwatule, Mbuya, Rubaga, among other residential and business areas.
PAM offers comprehensive property management, development and agency services in Kampala and its suburbs. PAM has established useful synergies and networks with other service providers like construction firms, garbage disposal firms, insurance, audit and tax consultants, fumigation, lawns and compound maintenance, valuers and security companies to give our clients a one stop service center for management of their properties.
Mission
To provide property management services to our clients with efficiency and excellence.
Vision
To be the leading property management company in Kampala and the surrounding areas.
Our Core Values
T-ruth - we never bend the truth for us to achieve our sales, we make sure that we always provide the truth when it comes to the information of our properties.
R-esponsible - we make sure that the responsibilities of each member of our team are responsible enough to attend all the needs and inquiries of our clients in a professional way.
U-nderstanding - understanding the client’s needs is one of the most important part of our customer service, by knowing what they need our team will be able to provide suggestions and recommendations to our clients.
S-killed - our team of professionals undergo a variety of trainings that will ensure 100 percent satisfaction of our clients.
T-eamwork - we make sure that our team has an “A+” when it comes to attitude for us to be able to work together as a team.
BUSINESS GOALS
Honesty & Integrity.
We conduct our business and personal activities with the highest commitment to honesty, reliability and responsibility. These values are the backbone of our company.
Customer Satisfaction
We are committed to meet all our customers’ expectations, to care and deliver a high-quality service at all times.